Plain Summary
We aim to keep these Terms fair, transparent, and balanced. Your rights under Australian Consumer Law are never excluded. We limit our liability only to reasonable commercial levels, and you are responsible for safe and lawful use of drone equipment and software. Personal information is handled according to our Privacy Policy. By using our services, you agree to these reasonable conditions so we can safely and sustainably support all customers.
1. Agreement to Terms
By accessing our website, creating an account, or purchasing products or services, you agree to these Terms.
If you do not agree, please do not use our services.
We may update these Terms from time to time. Continued use constitutes acceptance of any updated Terms.
Our collection and handling of personal information is governed by our Privacy Policy, which forms part of these Terms.
2. About Us
These services are provided by SkyKelpie Pty Ltd, Queensland, Australia.
3. Products and Services
We supply drone hardware, accessories, software (including SkySim), and related services.
Software is licensed, not sold.
We do not guarantee specific agricultural, operational, or livestock outcomes. Users remain responsible for professional judgement and safe deployment.
4. Eligibility
You must be 18+ or authorised to enter a binding contract.
5. Payment
Payments are processed securely by Stripe or approved providers.
We do not store full card numbers.
Orders may be cancelled for pricing errors or suspected fraud.
6. Shipping
Delivery estimates are not guarantees.
Risk transfers on delivery.
We are not liable for carrier or force majeure delays.
7. Australian Consumer Law
Nothing excludes your rights under Australian Consumer Law.
8. Returns
Physical goods may be returned within 30 days if unopened and resalable.
Software licences are non-refundable except as required by law.
9. Accounts
You must maintain accurate details and protect login credentials.
We may suspend or terminate accounts for breach or misuse.
10. Software Licence
Licences are non-exclusive, non-transferable, and revocable.
You must not copy, resell, reverse engineer, or share beyond permitted users.
11. Drone Safety
Drone operation involves inherent risks.
You are solely responsible for lawful and safe operation and compliance with regulations.
12. Indemnity
You indemnify us only for losses arising from your misuse, unlawful conduct, or breach of these Terms.
13. Intellectual Property
All materials remain our property or that of our licensors.
14. Privacy
We collect and handle personal information in accordance with our Privacy Policy. By using our services, you consent to that policy.
15. Limitation of Liability
To the maximum extent permitted by law:
- we exclude indirect or consequential loss
- our liability is capped at the amount paid in the previous 12 months or repair/replacement
Nothing limits ACL rights.
16. Force Majeure
We are not liable for events beyond our reasonable control.
17. Entire Agreement
These Terms constitute the entire agreement.
18. Severability
Invalid provisions do not affect remaining provisions.
19. Governing Law
Queensland, Australia.